Check Your Junk Email for Miscategorized Items

As the campus continues to work, teach, and learn remotely, members of the Walsh College community rely more on email for important, time-sensitive announcements and schedule changes. 

During these times, it is important that all Walsh students and staff be aware of these emails as they are sent out in order to keep up with all announcements. In order to do so, we recommend that you:

  • Check your Junk Email folder regularly.
  • Mark important or miscategorized items as not junk. This will alert our spam filtering to sort those conversations and senders properly in the future.
  • Add the Junk Email folder to your favorites to more easily see when new messages have been categorized as junk.


Marking Messages as Not Junk

 

Outlook Web App (outlook.office.com)

  1. View your Junk Email folder by clicking “Folders” on the left side of the window, and then “Junk Email”
  2. Right click a message and select “Mark as not junk”
  3. (Optional) To add the Junk Email folder to your favorites, right click the “Junk Email” folder on the left side of the window, and then click “Add to Favorites”.

Outlook Desktop App for Windows or Mac OS

  1. View your Junk Email folder by clicking “Junk Email” on the left side of the window. 

    Note: You may have to click your email account in the left side of the window first to view folders under it. 

  2. Right click the message, then click “Junk Mail”, and then “Mark as Not Junk.
  3. (Optional) To add the Junk Email folder to your favorites, right click  the “Junk Email” folder on the left side of the window, and then click “Add to Favorites”.

Google Mail

  1. Under Categories on the left side of the window, click “More”.
  2. Click the “Spam” category.
  3. Right click a message and click “Not spam”